Privacy Policy

Last updated: August 2026

This policy explains what information Water Damage Downey CA collects through https://waterdamagedowneyca.com, how we use it, and the choices you have. We keep it short and specific rather than boilerplate.

Information we collect

Information you give us. When you submit the quote form we collect your name, phone number, email address if you provide one, the service you selected, and anything you write in the message field. We ask for a consent checkbox before you submit.

Information collected automatically. Like most websites, our hosting provider records standard server log information such as IP address, browser type, referring page and time of visit. This is used for security and aggregate traffic measurement.

We do not knowingly collect information from children under 13.

How we use it

• To contact you about the request you submitted
• To arrange and carry out restoration work you engage us for
• To coordinate with your insurance carrier or adjuster where you have asked us to
• To keep records required for our business and insurance
• To improve the website and our service

We do not sell your personal information. We do not share it with third parties for their own marketing.

Who we share it with

We share information only where it is needed to do the work or where the law requires it: with subcontractors and licensed trades working on your job, with your insurance carrier or adjuster at your direction, with service providers who host this website or process form submissions on our behalf, and with authorities where legally required.

Text messages and calls

If you provide a phone number we may call or text you about your request. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or telling us on a call.

Cookies

This site is a static website and does not set advertising or tracking cookies of its own. Embedded content, such as the Google Maps frame on our contact and area pages, is served by Google and may set its own cookies subject to Google's privacy policy.

Your California privacy rights

If you are a California resident, you may have the right to know what personal information we have collected about you, to request deletion of that information, to correct inaccurate information, and not to be discriminated against for exercising those rights. Because we do not sell personal information, there is nothing to opt out of on that front.

To make a request, call us at +1 (201) 277-9344 or write to us at the address below. We may need to verify your identity before acting on a request.

Data retention and security

We keep job records for as long as needed for business, insurance and legal purposes. We take reasonable measures to protect information, though no method of transmission or storage is completely secure.

Changes to this policy

If we change this policy we will update the date at the top of this page.

Contact us

Water Damage Downey CA
8615 Florence Ave
Downey, CA 90240
+1 (201) 277-9344